Overview
Welcome to Heartbreaker Club! These terms and conditions outline the rules and regulations for the use of our website, services, and products. By accessing or using any part of our site, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our services.
1. General Information
Website Owner: Fourex Group
Email Address: contact@heartbreaker-club.co.uk
By accessing this website and purchasing our products, you agree to these terms and conditions, including all policies referenced herein.
2. Eligibility
To use our website or make a purchase, you must be at least 16 years old or have the consent of a legal guardian. By using our services, you represent that you meet these requirements.
3. Orders and Payment
3.1 Placing Orders
By placing an order on our website, you agree to purchase the selected items at the listed prices. All orders are subject to availability and confirmation of payment.
3.2 Payment Methods
We accept major credit cards, debit cards, and other forms of electronic payment through secure payment gateways. All prices include applicable taxes unless otherwise stated.
3.3 Pricing Errors
In the event of a pricing error, we reserve the right to cancel any orders placed with incorrect prices. If this happens, we will notify you and provide a refund or the option to reorder the item at the correct price.
4. Shipping and Delivery
4.1 Shipping Policy
We ship globally. Shipping fees and delivery times may vary depending on your location. You can find detailed information about shipping options and rates on our Shipping & Orders page.
4.2 Delivery Times
Delivery times are estimates and subject to factors beyond our control, such as shipping carrier delays, customs processing, or natural events. Heartbreaker Club is not responsible for delays once the item has been shipped.
4.3 Lost or Damaged Goods
Heartbreaker Club is not responsible for goods lost or damaged during shipping. However, if you have an issue with your delivery, please contact us at contact@heartbreaker-club.co.uk and we will assist you in resolving the problem.
5. Returns and Exchanges
5.1 Return Policy
We accept returns or exchanges within 30 days of delivery, provided the items are in their original, unused condition with all tags attached. Sale items are non-refundable unless otherwise stated. To initiate a return, please contact our customer service team at contact@heartbreaker-club.co.uk.
5.2 Return Shipping
Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item). We recommend using a trackable shipping service as we are not liable for items lost during return shipping.
6. Product Descriptions and Availability
We strive to provide accurate descriptions of our products, but we do not guarantee that all product descriptions, images, or other content are 100% accurate, complete, or current. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
7. Intellectual Property
All content on the Heartbreaker Club website, including but not limited to text, images, logos, graphics, and design, is the property of Heartbreaker Club and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content without explicit permission.
8. Limitation of Liability
To the fullest extent permitted by law, Heartbreaker Club shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use our website or products. This includes, but is not limited to, loss of profits, data, or goodwill.
9. Privacy Policy
Your personal information is governed by our Privacy Policy. By using our site, you agree to the collection, use, and sharing of information as described in our Privacy Policy.
10. Changes to Terms and Conditions
Heartbreaker Club reserves the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the site after such changes constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at contact@heartbreaker-club.co.uk
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